VAT rates and sales order delivery addresses

A user of Sage 200  recently called us with an issue where the VAT on stock items was not being applied correctly within some sales orders.

Stock items that were exempt as below were having the standard rate of VAT added to them on the sales order:

This was because a delivery address had been added to the sales order but the country code under the VAT details had not been changed to GB:

This resulted in:

By changing the delivery address VAT code as below and re-entering the sales order line resulted in the correct VAT code being applied:


Please note that sales order lines entered when the VAT code country was blank were left with the incorrect VAT code applied.

If you found this tip useful please let us know as feedback is always welcome.